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FAQs


Partners FAQs

  • Q: I am not a distributor, but I am interested in the Waterlogic product. How can I obtain further information?

    A: Simply email us and a member of the Waterlogic team will be in contact soon: exportsales@waterlogic.com or fill out our contact us form.
  • Q: What training and other forms of support do you provide for your distribution partners?

    A: Waterlogic’s success is founded on great long-term partnerships with distributors. We’ve been doing this for 20 years so we have vast accumulated water industry know-how. You’ll get extensive technical and commercial training, marketing strategy and materials, and business models specific to your needs. Wherever you are in the world.
  • Q: How reliable is the Waterlogic product?

    A: Extremely. Reputation is everything and ours comes from major investment in R&D plus rigorous quality control before any Waterlogic product is dispatched. Our revolutionary Firewall UV technology guarantees 99.9999% water purity, 100% of the time. To maintain superb performance, six or 12-month service checks should be carried out by a qualified engineer, readily available through Waterlogic. You could say our reliability is watertight
  • Q: What do I need to do to become a distributor?

    A: Complete the Become a Distribution Partner questionnaire and a member of the Waterlogic team will be in contact soon. Tip: hand on your heart, you’ve got to love H2O.
  • Q: What product certifications do you have?

    A: Waterlogic International has been granted the majority of industry certifications, exceeding expectations to win WQA, NSF, UL, CE and ISO9001 approval. To find out more, you can visit our Certifications page.
  • Q: What are the pricing structure and payment terms?

    A: It is strict company policy to supply solely through our trading offices and by way of approved dealers and distributors. This information is dicussed on a one-to-one basis.