Information regarding COVID-19

This page provides answers to Frequently Asked Questions to help you navigate the challenges the virus poses to keeping your workforce safely hydrated.

    • Q: Does the Hybrid have to be plugged in all the time?

    • Q: Are there any delays with orders?
    • Q: Can people catch the Coronavirus from any surface?
    • Q: Does the antimicrobial BioCote® surface protection protect users from COVID-19?
    • Q: Does the Firewall® technology used in Waterlogic machines inactivate (kill) COVID-19 in drinking water?
    • Q: How can Waterlogic guarantee that shipping dispensers from one location to another does not transfer the Coronavirus into my workplace?
    • Q: How are Waterlogic helping to prevent the spread of Coronavirus?
    • Q: Is Waterlogic operating normally?
    • Q: Our office is temporarily closing, and we have a Waterlogic dispenser, what do we do?
    • Q: What is the best way to keep my Waterlogic dispenser clean?

    Handy tools to help you get up-and-running

    Visit our restart page where you can find:

    • Water dispensers in the workplace
      This paper offers practical insights and measures to help authorities and organisations set the necessary protocols to mitigate the risks of water dispensers in the workplace.
    • Dispenser restart and usage guide
      A handy guide to getting you back up-and-running with a strong focus on hygiene and social distancing to reduce the risk of infection.
    • Point of dispense material
      Help promote strong messages of social distancing and hygiene around your dispenser with free to download tent cards and stickers.

    Plus a number of additional products to support maintaining a hygienic working environment and promoting social distancing measures around the water dispenser.