Any business within the hospitality industry knows one thing – customers are KING. Every aspect of the service needs to be top-notch, not just ‘every now and then’ but every time. Your grounds, your buildings, your amenities, your service and utilities all need to look the part and function well. There are additional pressures in offering a top-notch service within the hospitality industry too; one concerns the provision of food and drink. We all know how, with social media and independent review sites, one bad meal can become headline news… Patrons expect the best, and they also expect quick service. When they are breakfasting on their way to a make or break meeting or their nerves are jangling over an upcoming interview, they want their morning coffee hot and as they like it – and they want it now. As customers lounge in the spa, enjoying a relaxing day, they too want appropriate refreshment, such as a cool drink of filtered, chilled water. Working up a sweat in the gym, people expect to be able to re-hydrate and again, the water dispenser is a common sight across gyms and workout venues.
Heavy DemandBut the hospitality industry has different wants and needs when it comes to water dispensers and water boilers. The demand on the machines is considerably increased, therefore close attention needs to be paid to the finer detail in the product descriptions – what is the draw from a machine? Does it have the capacity to cope with a busy breakfast service or an influx of dinner guests at lunch time? But what other factors need to be considered?
SafetyThere are two points under safety: safety of physical use and maintaining the quality of the water.
- Safe use – water dispensers that dispense hot water clearly need to be used in a way that minimises Thus, most restaurants, bars and hotel dining rooms prefer the hot water tap to have an additional locking mechanism to prevent accidental dispensing of hot water.
- Sanitisation – bacteria and other bugs will take hold of internal components that come into contact with ‘standing’ water. All our water dispensers are coated with a film that does not affect the taste of the water but prevents bacteria and spores forming.