Please read this COVID-19 update - We realise more than ever that protecting your workforce is paramount. We want you to know that we’re taking extra precautions to safeguard our employees and customers as we continue to navigate these uncertain times. Click here to view our FAQs for more information about the Coronavirus outbreak (COVID-19).
We have changed! Effective from the 1st of March, we have changed our name to Waterlogic GB Limited. We have also changed our bank details.
If you currently pay us by Bank Transfer, you will need to update your system to our new account details as of 1st March 2020. However, for payments made to us by Direct Debit or cheque, no action will need to be taken by yourselves.
If you have any concerns or queries about the changes, or just want to find out more please click here.
A wet dog smell in your water can be alarming. According to the Salt Institute, PVC and copper pipes can collect mineral deposits over time. They may serve as a breeding ground for bacteria, which can cause your water to have an unpleasant aroma. The chemicals used to remove these organisms can also cause your water to smell. If you smell an aroma of wet dog coming from your tap water, it’s more than likely from the hot water pipe.
Other common reasons why your water may smell like a damp dog may include:
concentrations of metal in your pipes
organisms and/or bacteria
chemicals used to remove said organisms
environmental contaminants based on where you live
What causes my water to smell like wet dog?
There are a natural amount of minerals and metals in your water, but sometimes larger concentrations of metal in your pipes can affect the scent of your water. Lead, copper, magnesium, iron, and sodium can build up over time in your plumbing and taint your water supply and mostly occur in hot water.
What should I do if my water smells like sulphur?
Make a note of your meter reading, as you may be entitled to a partial refund or run off credit. Run your taps to establish where the foul smell is coming from. Contact a water expert to have your water pipes tested.