Alarming or beeping?
If your water dispenser is alarming or beeping please try the following:
Does the machine have an internal waste function?
If yes, check that your internal waste bag., if it is full, this will need to be emptied
Is the drip tray full?
If yes, gently remove the drip tray and empty into the nearest sink, being careful not spill any water
If the above hasn't resolved the issue, please complete our service request form below and one of our water experts will be in touch to arrange an engineer visit.
Prefer to talk to someone?
Phone
If you prefer to talk with one of our experts please feel free to contact us on the phone numbers below.
New customer: 3023561966
Existing customer: (866) 917-7873
Chat
We can support via LiveChat too. Please check when our experts are live to help you.
Mon - Fri: 09:00am - 05:00pm
Use our contact form to send us an email and we will get back to you as soon as possible.