Water dispenser is freezing?
If your water dispenser is dispensing frozen water or ice, the machine's temperature may be set too cold.
You will need to complete our service request form and one of our water experts will contact will be in touch to arrange an engineers’ visit.
Prefer to talk to someone?
Phone
If you prefer to talk with one of our experts please feel free to contact us on the phone numbers below.
New customer: 3023561966
Existing customer: (866) 917-7873
Chat
We can support via LiveChat too. Please check when our experts are live to help you.
Mon - Fri: 09:00am - 05:00pm
Use our contact form to send us an email and we will get back to you as soon as possible.