COVID-Secure

Hands-free dispensing

Up to 70% savings

Today we've savedplastic bottles from landfill

Please read this COVID-19 update - We realize more than ever that protecting your workforce is paramount. We want you to know that we’re taking extra precautions to safeguard our employees and customers as we continue to navigate these uncertain times. Click here to view our FAQs for more information about the Coronavirus outbreak (COVID-19).
Please read this notice for when you are planning to return to work.

You may have noticed we've made a few changes to our website. You'll still be able to easily find everything you need and much more. To learn about the update and how to find any information you need please read our new website guide here.

Cooler leaking?

If your water cooler appears to be leaking, please check the following:

Is the drip tray full?

If yes, gently remove the drip tray and empty it into the nearest sink, being careful not to spill any water.

Does your machine have an external waste function?

If yes, check the back of the machine to ensure the pipework is in place as it should be.

If this has not resolved the issue, you should isolate the machine (instructions below) and complete our service request form and one of our water experts will be in touch to arrange an engineers’ visit.

To isolate a tap and under-counter machine

Follow the pipework at the back of under-counter machine until you see the isolation valve. Turn the valve so that it is not in line with the pipework, this will shut off the water supply to your tap and under-counter machine.
Drain the machine until the internal tank is empty (open the taps as if you were dispensing cups of water until nothing else will come out)
Switch the machine off at the wall until the engineer arrives