COVID-Secure

Hands-free dispensing

Up to 70% savings

Today we've savedplastic bottles from landfill

Please read this COVID-19 update - We realize more than ever that protecting your workforce is paramount. We want you to know that we’re taking extra precautions to safeguard our employees and customers as we continue to navigate these uncertain times. Click here to view our FAQs for more information about the Coronavirus outbreak (COVID-19).
Please read this notice for when you are planning to return to work.

You may have noticed we've made a few changes to our website. You'll still be able to easily find everything you need and much more. To learn about the update and how to find any information you need please read our new website guide here.

Not heating?

If your water dispenser doesn't appear to be heating correctly please try the following:

Double check that the machine is plugged in and switched on
Ensure the hot switch is switched to the on position.
Check that the machine has not been overused. The machine may need time to re-heat if it has had a high volume of usage
If your machine dispenses hot water throughout the day but not first thing in the morning, it may be in sleep mode. You will need to complete our service request form to arrange for an engineer to visit to resolve this

If hasn't resolved the issue, please complete our service request form below and one of our water experts will be in touch to arrange and engineers' visit.