Aftercare & Services

"After using bottled water for so long and waiting for delivery to show or not, we are very pleased with our Waterlogic. We wish that we would have heard about it sooner. "

Vanessa Johnson

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Why choose Waterlogic?

  • Why choose Waterlogic?
    Wide range

    Our water experts work with you to select a water cooler that fits perfectly for your office size and requirements.

  • Why choose Waterlogic?
    Expert installation

    Our team of qualified and approved engineers will carry out a thorough onsite assessment to ensure your water cooler can be installed as quickly and efficiently as possible.

  • Why choose Waterlogic?
    Servicing included

    Regular filter checkups and hygiene maintenance of you mains fed water cooler by trained technicians to keep you water in perfect condition.

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Take a look at our Hybrid Firewall® to enjoy pure filtered water at home.

We've designed the perfect product to enjoy Firewall® purified water at home. View our Hybrid section to buy online today.

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Waterlogic USA is now Quench USA. We will continue to deliver the high-quality service that Waterlogic customers currently experience. For more details on this transition or to understand how this will affect you, please click here.
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Hands-free dispensing

Up to 70% savings

Trustpilot

Today we've saved plastic bottles from landfill

Rental, Aftercare & Servicing Your Water Cooler

We offer a complete and safe after-sales service to keep your product performing at its best while keeping you safe.

Our friendly and responsive customer support team will always follow the strictest hygiene protocols for safety at every step. From the production line, packing and shipping to contactless delivery, installation and servicing, we take all the necessary precautions to keep you and your workplace safe.

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We make things easier with Aftercare & Servicing

With Waterlogic you're in safe hands. Our experts will handle the whole process from start to finish so you can focus on what's important to you.

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Easy and safe installation for your workplace

We help you get up and running as quickly and as safely as possible. Our expert service technicians do all the hard work for you, installing your new water system at a date and time to suit you with all the correct social distancing measures in place

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Regular servicing at a time that suits you.

Servicing includes sanitization and filter replacements to ensure the high quality of your water is maintained and there’s no compromise on performance. Preventative maintenance ensures trouble-free operation for total peace of mind.

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Safe, quick and hassle-free maintenance

In the unlikely event that something should go wrong, there’s no need to worry as our Aftercare and Services team is here for you. Once the problem is diagnosed over the phone, our technician arrives with the correct parts and tools to complete the repair for you straight away

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Local service on a national scale

We offer full nationwide coverage so you can buy with confidence. Our skilled teams located throughout the USA dedicated to providing a local service on a national scale.

Looking to buy now?

Tell us what you’re looking for and we’ll find the right solution for you.

Find your perfect product

Bottleless dispensers
Ice dispensers
RO machines

Hassle-free installation at a time that suits you

We work with our customers to ensure a smooth installation process.

56 Minutes

That’s how long one of our installations typically takes.

Once you've decided which product is best for your business, our team of highly trained installers will take care of the rest. All of our units are installed with a simple connection to your mains water source. We want you up and running as quickly as possible, which is why our expert service technicians do all the hard work for you - installing your new water system at a date and time to suit you. So, before you know it, you’ll have great-tasting water at your fingertips

Here when you need us

Highly trained technicians ready when you need them

Our skilled service representatives and highly trained technicians ensure the shortest response times when you need us our technicians are fully qualified in servicing Waterlogic, Birko, Billi & Rheem products.

Servicing includes sanitization and filter replacements to ensure the high quality of your water is maintained and there’s no compromise on performance. Preventative maintenance ensures a trouble-free operation for total peace of mind.

View our hands-free range here

All rental plans include scheduled pre-emptive maintenance carried out safely and securely

Guaranteed optimal water quality all year round.

When you choose one of our rental plans, you’ll enjoy frequently scheduled servicing to provide preventative measures when needed and to make sure your product delivers purity every day across the lifetime of the product. 

In the unlikely event that something should go wrong, there’s no need to worry as our Aftercare and Services team is available to handle your query, big or small. We will do our best to diagnose the problem over the phone, ensuring our technician arrives with the correct parts and tools to complete the repair for you straight away.

Need help today?

Our team is on hand to help. Select the options below that relate to your requirements

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