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We have updated our Privacy Notice. These changes are designed to provide greater clarity on how we use your personal information and to consolidate previously separate EU and rest-of-world notices into a single document.

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IMPORTANT UPDATE: We are now on our journey to becoming Culligan (UK) Ltd. Click here to read our FAQ’s and find out what this means for you.

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  4. Hot water boiler isn’t heating

Not heating?

Hot water from a Hot Water Boiler will typically be between 90-95 degrees.

If your hot water boiler doesn't appear to be heating water correctly please try the following:

  1. Double check the machine is plugged in and switched on
  2. Check the machine has not been overused. The Tap’s Under-Counter unit may need time to re-chill if it has had a high volume of usage.

If this has not resolved the issue, please complete our Service Request form and one of our water experts will be in touch to arrange an engineer's visit.

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