WE’RE OPEN FOR BUSINESS. As we have key worker status, we want you to know that we’re still providing our services even during lockdown. Click here for FAQs.

Today we've saved plastic bottles from landfill

Boiler light flashing?

If your Hot Water Boiler is flashing please check the following:

If the ready/power Hot Water Boiler light is flashing, there is a fault with your hot water boiler, and you will need to isolate the machine (instructions below) and complete our Service Request form to arrange an engineers’ visit.

To Isolate a Hot Water Boiler

  1. Follow the pipework at the back of the unit until you see the isolation valve. Turn the valve so that it is not in line with the pipework. This will shut off the water supply to your machine
  2. Drain the boiler until the internal tank is empty (open the taps as if you were dispensing cups of water until nothing else will come out)
  3. Switch the machine off at the wall until the engineer arrives

Name*
Job title*
Company name
Account number
Name
Company name
Postcode

Details of your issue

Prefer to talk to someone?

Phone

If you prefer to talk with one of our experts please feel free to contact us on the phone numbers below.

New customer: 01442868589

Existing customer: 0333 600 1845

Chat

We can support via LiveChat too. Please check when our experts are live to help you.

Mon - Fri: 09:00am - 05:00pm

Open chat

Email

If you prefer to email us we will get back to you as soon as possible. Please email your enquires to the email address below.

customersupport@waterlogic.co.uk

Product Summary: